Our Reputation

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More Than 100 Reviews with Five-Star or A-Rating

If you’re deciding on a company to partner with, please read our reviews. It takes years in business, excellent attention to detail, and diligent follow-through to build a great reputation. We’re honored that most of our new business comes from referrals from happy past clients.

Our experienced team completes 300-500 local kitchens annually (all with unique specifications, designs, cabinet styles, budgets, and project goals). We offer this as a foundation of credibility to bring to your project.

Please see additional reviews here: Houzz, Angie’s List, Google

“Our designer Kathy Cremone was great to work with, very professional and responsive. It was challenging to do a kitchen remodel in the midst of a pandemic and expertise was enormously helpful to us.”

– Lucy P.

“Having Frank Purdy as a designer who knows first hand construction, design and who cooks so actually uses a kitchen was totally a home run. Frank guided me through the design process, translated my wants into options, made suggestions, and accommodated my thousands of questions. And he did not rush or push me. Frank knows and understands what code allows which is a total plus to all. It was a lucky pairing for me.”

– Lynn M.

“I cannot say enough about Caitlin. She literally talked me off bridges during the process. She was patient, knowledgeable, and so understanding. I have referred her to anyone with ears. And our kitchen is stunning”

 

Amanda was outstanding. She made the experience easy and fun. I felt confident in her recommendations and appreciated her honesty. Very responsive and always followed up with me and kept me informed from the first visit throughout the project.”

– Carri K.

Michelle did a wonderful job and was very patient with me during the whole process. She is a valuable employee.”

– Louis D. (Medford, MA)

“I can’t say enough about Amanda. She was so helpful and really supported our questions, our re-order, and all the adjustments we needed to make. She was proactive and responsive and I just loved working with her.”

– Laurie L.

Sara, I want to send you a very special thank you for the work you did on our kitchen. You clearly went “above and beyond”. You were gracious to work with and generous with your time. You brought your expertise and understanding to our project and our confusion. You brought something else that is often lacking today – and that is enthusiasm. It is clear that, in addition to your expertise, you like what you do. Please share this email and its heartfelt thanks for the outstanding work you did.”

– Bruce & Joy

Frank, Gene, and Sue, Thank you for all your help and patience with Michelle and I in designing yet another kitchen. The kitchen and appliances are beautiful. Couldn’t have done it without all your help. I recommend Carole’s to everyone.”

– Fran D. & Michelle (Haverhill, MA)

“”Don constantly kept in contact with us from the beginning, ordering, delivering, and installation. Any questions had, he was quick to answer an email or phone call. I would highly recommend him as your designer.”

– Tony B. (Salem, MA)

Caitlin was great. She understood our needs.”

 

Debbie, Thanks so much for everything! My husband and I truly love – love – love our kitchen. It is everything we hoped for and even more…and we couldn’t have done it without you and your expertise in every step (and bump) along the way – and always with a smile!”

– Lucille (Winchester, MA)

Caitlin, Eric and I want to share with you how very, VERY happy we are with our new kitchen, thanks in no small part to your design expertise. We are still over the moon about how it came together, and we extend our great thanks to you for helping us get here. The Executive cabinets are fantastic, as is the countertop. We really couldn’t be happier with it all. Thanks again to you and Carole Kitchen & Bath Design Studio! Five stars!

– Andrea & Eric

“Carole Kitchen and Bath Design, I just wanted to drop you a note about Donny. He delivered our cabinets to our home in Billerica a few weeks ago. Can’t believe he did that himself…a one-man show! He has such a positive attitude. He is very enthusiastic about Carole’s and that is a nice attribute, too. I really appreciate his upbeat, friendly, and positive manner. He’s certainly a great asset to Carole’s.”

– Mary L.

Sara, We asked a lot of questions, and we were nervous and called many times. This was a big step in our lives…to design our dream kitchen! Carole’s made the effort to answer all our questions in a timely fashion. The result was a beautiful kitchen. Thank you for a job well done to everyone all around!”

– Ray C.

Carole Kitchen and Bath Design, I just want to say that I’m grateful my contractor recommended you to me. I was on a tight schedule and you all worked very effectively to meet my deadline. Your level of service is excellent. Thank you.”

– Robert B.

“Carole Kitchen & Bath Design, I have to tell you that our delivery experience was probably the most professional, considerate, and entertaining delivery that we ever had. Donny called prior to our delivery as we had asked, reviewed the order or unloading for ease-of-installation, assisted with unloading, explained what everything was, and did all of this in an amazingly timely fashion. It was an absolute pleasure working with this man. You are extremely fortunate to have such a conscientious employee…He is all about customer service!”

– Charlie

“My sales person Sara Hawkins was wonderful with me. I had no idea where to begin with remolding my kitchen and bath. Sara helped with giving good advise and direction on how and where to start. Thank you to Carole’s family especially Sara on making my kitchen and bath beautiful!”

– Patricia R.

“…he had high praise for the delivery drivers. He said that they were great guys! They also called me first to let me know they were coming and showed in the time frame they said…it is AMAZING that such little things mean A LOT…especially since we started this, then the pandemic etc…I really like the cabinets!”

– Donna G.

Don was very patient as we had looked at so many cabinets and finally picked one that we liked. He constantly kept in contact with us from the beginning, ordering, delivery, and installation. Any questions had, he was quick to answer an email or phone call. I would highly recommend him as your designer.”

– Tony B.

“Please allow me to share what a spectacular experience it is to visit Carole’s and be lucky enough to have Jeanie Grace help me. She has a singular way of suggesting choices that make you feel you came up with them. She is kind and patient. She is extremely talented and smart. Jeanie exudes confidence and professionalism. It is obvious she knows her stuff. Thank you for having her on staff. Makes me love Carole Kitchen and Bath Design even more. Thank you kindly.”

– Nanette B.

“Our designer Kathy Cremone was great to work with, very professional and responsive. It was challenging to do a kitchen remodel in the midst of a pandemic and expertise was enormously helpful to us.”

– Lucy P. (Belmont, MA)

Debbie was amazing, patient, and very responsive. She had many helpful suggestions.”

– Claire S. (Billerica, MA)

Mary Jane, You were always so professional and pleasant to work with. The kitchen looks fantastic! Sara, Just wanted to tell you that I love, love, love our kitchen cabinets! They came out perfectly! I just couldn’t be happier. Thanks for all your expertise and cabinet know-how…It really shows. The quality and fit are great! Thanks again!”

– Emily

Jenn, I just wanted to tell you how happy I am with how it has turned out. I know that (my clients) are happy as well, and I think it just looks great. Thanks for all of your work in pulling everything together. I’m working on another project and I’m hoping we’ll be able to work with you again.”

– Bill Erickson

Carole’s team, We want to thank you for all your help in making our kitchen a success…we absolutely LOVE our new space and it goes well with our dining room. We look forward to seeing it every time we come home from work!”

– J & H (Watertown, MA)

Michelle did a great job. Answered a lot of questions during the project.”

– Robert B. (Wakefield, MA)

“Hi Jenn! Dave and I want to thank you for everything! You deserve a lot of credit for what you do. You have an eye as to how a kitchen should look, and you nailed ours! Thank you again. We love it!”

– Brenda T.

Carole Kitchen and Bath Design, We are truly delighted with our kitchen cabinets, your attention, and service. The professionalism of your staff is extraordinary. Thanks again.”

– Joan R.

Mary Jane was an absolute pleasure to work with! She was very responsive throughout the whole process and very attentive to a few quality issues we encountered. We will highly recommend her to friends and family for future renovations!”

– Lauren M. (Wakefield, MA)

Frank, Thank you for all your help. What a great crew you have at your company. Everyone was helpful and knowledgeable and made my buying experience outstanding. I always felt that someone at Carole’s was looking out for my best interest.”

– Jeff K.

Debbie worked with us from the start. She did an extraordinary job designing the kitchen and was always available to answer questions and give much needed advice.”

– Fred & Joanne (Woburn, MA)

“Carole Kitchen and Bath Design, I just wanted to drop you a note about Donny. He delivered our cabinets to our home in Billerica a few weeks ago. Can’t believe he did that himself…a one-man show! He has such a positive attitude. He is very enthusiastic about Carole’s and that is a nice attribute, too. I really appreciate his upbeat, friendly, and positive manner. He’s certainly a great asset to Carole’s.”

– Mary L.

“We had a great experience working with Caitlin at Carole Kitchen and Bath. She had good suggestions for our finished basement and patience while we made up our minds. I’d highly recommend Carole for personalized service and quality cabinetry.”

– Jennifer B.

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